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  • What services do you offer?
    We offer embroidery, screen printing, digitizing, and contract work.
  • What is your turnaround time?
    Typical turnaround is 7–10 business days, depending on order size and service.
  • Do you have order minimums?
    Yes, our minimums vary by service—contact us for specific details.
  • How do I get a quote?
    Send us your design, garment type, quantity, and service needed for a quote.
  • Can I bring my own items to be customized?
    Yes, we accept customer-supplied garments, pending material inspection.
  • Do you offer design help?
    Absolutely! We can assist with design setup and digitizing for embroidery.
  • Can I request a sample before placing a full order?
    Yes, we offer samples upon request for a fee to cover materials and setup.
  • What file types do you accept?
    We accept AI, EPS, PDF, PNG, and high-resolution JPEG files.
  • Do you offer rush orders?
    Yes, rush services are available for an additional fee depending on timeline.
  • What forms of payment do you accept?
    We accept cash (in person), credit cards, debit cards, ACH bank transfer, PayPal, Venmo and Apple Pay. Links are sent with invoice for payment. No payment is accepted over the phone. All clients must have access to the ability to use the link sent via text or email.
  • Do you offer discounts for Military, Police, Fire, and EMS?
    Absolutely! We deeply appreciate our heroes in uniform. We offer 25% off your first order over $100 and 10% off every order after that over $50 as a thank you for your service. Verification of service is required via ID, badge, etc.- contact us if you believe you qualify for this discount.
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